February 1 – March 31, 2027
ZETRA Black History Month Public Safety Training Initiative
Reduced-rate scenario-based training for law enforcement agencies and individual public-safety personnel nationwide.
Practical skills for difficult, high-pressure encounters: communication, de-escalation, language barriers, disability response, and community interaction.
Special Black History Month Rates
Reduced-rate sessions
Agency pricing is a flat session price for up to 25 personnel — not a per-person fee. Individual enrollment is available through scheduled live sessions and is not limited by agency-session availability.
| Training Session | Individual Price | Agency Price (up to 25 personnel) |
|---|---|---|
| Beyond the Words: Language Barriers, De-escalation & Decision-Making in Public Safety4 hours | $55per person | $295flat |
| De-escalation in Practice4 hours | $55per person | $295flat |
| Communicating with People with Disabilities2 hours | $35per person | $195flat |
| Building Community Trust & Effective Public Safety Communication2 hours | $35per person | $195flat |
These rates are separate from the year-round 2027 Founding Agency Program, which offers a different standalone session (limited to the first 10 agencies, credited toward a future course) on a different set of topics. The two offers don't overlap and an agency can use either one.
Featured Session
Beyond the Words
Language Barriers, De-escalation & Decision-Making in Public Safety
A scenario-based training session focused on encounters involving language barriers, confusion, fear, interpreter use, and rapidly changing circumstances.
Participants practice communication and decision-making strategies using ZETRA's CLEAR and PAUSE frameworks.
The session focuses on an important operational distinction: understanding why someone is behaving a certain way and deciding the appropriate lawful response are two different questions.
The training supports an agency's existing policies, procedures, officer-safety practices, and professional judgment. It does not replace them.
Delivery Options
In-person or live online
In-Person
Travel is included for sessions in the Twin Cities metropolitan area. For sessions elsewhere, transportation, lodging, and other necessary travel expenses are quoted separately and confirmed before booking.
Live Online
Available nationwide at the listed rate with no travel cost.
Why ZETRA
Training designed around real encounters
- Scenario-Based Practice — working through realistic situations rather than simply receiving information
- Communication Under Pressure — practical tools for difficult encounters
- De-escalation — recognizing changing circumstances and managing conflict
- Language Access — communicating effectively when language barriers affect an encounter
- Disability Response — practical communication and response strategies
- Community Interaction — strengthening communication during difficult public-safety encounters
"Black History Month is a time to reflect on history and recognize contributions, and to put the values of service and community into action. Through this initiative, we want to offer practical training that helps public safety professionals communicate clearly, handle difficult situations with care, and better serve the people in their communities."Abdullahi Asir — Founder & Chief Executive Officer, iZone Corp
Honoring Black History Month Through Service
Practical training, not a history seminar
ZETRA is using this two-month initiative to recognize Black History Month through service, professional development, and investment in practical public-safety training.
The goal is not to turn law-enforcement training into a history seminar. Instead, the initiative provides participating agencies and personnel with access to reduced-rate training focused on practical skills that can influence how public-safety personnel communicate, respond, and serve the communities they encounter.
How to Participate
Getting started
For Agencies
- Contact ZETRA
- Identify your preferred training session
- Select in-person or live-online delivery
- Confirm your schedule and agency participants
- ZETRA provides the final training details and booking information
For Individuals
Individual personnel can enroll in scheduled ZETRA live training sessions at the promotional individual rate.
Important Information
The details
- The Black History Month initiative runs February 1 through March 31, 2027.
- The reduced-rate agency offer is available to agencies nationwide.
- Agency pricing covers up to 25 personnel for one session.
- Regular ZETRA Core courses and pricing remain unchanged.
- Travel expenses outside the Twin Cities metropolitan area are quoted separately for in-person engagements.
- All training is subject to instructor availability and scheduling.
About Us
ZETRA Training Division & iZone Corp
ZETRA Training Division
ZETRA Training Division is the public safety training division of iZone Corp, established in 2020. ZETRA builds practical, scenario-based training for law enforcement and public safety agencies.
Focus areas include crisis response, de-escalation, communication, language access, disability response, and work with vulnerable populations. Courses are taught by experienced instructors, including people with lived experience in the subject.
iZone Corp
iZone Corp is an immigrant-owned, Black-owned, and minority-owned company based in Minneapolis, Minnesota. It serves government agencies and public-sector organizations across the United States.
iZone provides practical training and communication solutions that help agencies communicate clearly, build trust, and better serve their communities. Its work includes language access, disability access, and frontline public-service practices.
Ready to bring ZETRA to your agency?
Tell us your agency, your preferred session, and your timeline. ZETRA will follow up to confirm pricing, availability, and scheduling.
A ZETRA Certificate of Completion shows that a participant completed ZETRA training. It is not a state license, certification, or credential, and by itself it does not confirm continuing education credit. Training requirements differ by state and agency — please check with your own authority to confirm what applies to you.